Usman is an accomplished and award-winning design and innovation leader, who specialises in helping organisations become more customer-centric.
Usman has led research, experience design and innovation teams at large multinational organisations like Barclays and HSBC, at global consultancies like Publicis Sapient and Capco and has developed two successful creative agencies from the ground up.
Recognised as one of the top 150 global leaders in product design, Usman is known for his successful track record in transforming products, services, and overall business models by blending a genuine focus on people with achieving complex business outcomes.
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